New to the Next Byte stores is the iConcierge Menu. The iConcierge Menu provides you with comprehensive technical support for all your Apple computer servicing needs and supports all Apple products including, your Mac, iPad, iPhone, and iPod.

The Menu options are twofold, they offer you one-on-one customer service, where a iConcierge team member will sit down with you and walk you through the process of personalising your Apple device, be it your Mac, your iPod, iPhone or your iPad.

The Next Byte team will work with you and show you how to configure your email, set up folders, install all software updates, set up a screensaver, set up parental controls, set up passwords, and show you how to restrict internet access.

However, if you do not have the time to sit down, they also offer you a drop off service, where you can drop off your Apple product at any Next Byte store, and their iConcierge team will work to service your computer or apple device, within four business days otherwise it will be free of charge.

The service guarantee that Next Byte offer their customers is that it covers all Apple Hardware, whether or not it is in warranty or out of Warranty, and where it was purchased does not affect the service either.

The drop off service menu includes “Switch Me”, where they offer data transfer from your PC to your Mac, or “Movin’ on up” where they offer data transfer from your old Mac to your new Mac, or “Keep me in Contact” where they transfer contact information from your old phone to your new iPhone.

They also do data retrieval, should your Apple device fail. They will back up of your hard drive, software installation, and a battery recharge of your Mac or Apple device.

If your iPhone or iPad are acting up and need restoring, bring it in and they can reset it to the factory default.

They also offer screen protection for your iPod touch, iPad or iPhone to protect your Apple device from preventable damage and scratches, and that most feared smashed screen.

The iConcierge menu is available online at www.nextbyte.com.au/iconcierge/iconcierge-menu. Whatever your set-up or Apple support needs, give your nearest iConcierge team a call, or stop in at any Next Byte location and their iConcierge staff will be happy to help.

Do you have an Apple product that needs repairing or to serviced, or are you considering installing Wi-Fi in your home? Whatever your technology need, Next Byte, Australia’s largest Apple reseller has a solution for you.

Next Byte now has available in the retail stores the new iConcierge service, your one stop shop for all your Apple product needs. Its highly qualified iConcierge team is Apple certified and can help you setup, upgrade, protect, restore, repair and provide you with technical support.

You can drop off your Apple product at your closest Next Byte store, and it will be fixed and returned to you within four business days. The iConcierge team will service all Apple products including Macs, iPods, iPhones, and iPads.

If you’re considering a technology solution for your home or office and are having trouble figuring out the best solution for you, the iConcierge team can help. Give them a call, and they will have their friendly iConcierge staff out to your office or home, to provide you with a solution that works best for you.

Their AppleCare Protection Plan includes free over the phone technical support and on-site service. If you can’t come to us, then they can come to you, their qualified technicians are here to help you every step of the way, and answers all your Apple product repair questions and needs.

Planning to go away, then take advantage of their VacationCARE Holiday Service. Make an appointment with them to pick up your Apple device for repair, and they will have it serviced and ready for you to pick up when you’re back from your Vacation.

Customer Service is very important to them, so stop by any Next Byte location and their team walk you through the process of personalising your Apple device, be it your Mac, your iPod, iPhone or your iPad (including MobileMe).

Whatever your need, give your nearest iConcierge team a call, or stop in at any Next Byte location and the iConcierge staff will be happy to help.