Monthly Archives: July 2011

iConcierge Repair – Australia’s Newest and Largest National Apple Accredited Repair Agent

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Have an apple product question or repair? Look no further than your nearest Next Byte retail store. Next Byte now has available in its retail stores a nationwide Accredited Repair Agent, called iConcierge.

Apple Accredited Repair Agent

The iConcierge team is Apple certified and can help you setup, upgrade, protect, restore, repair or simply provide technical support for all your Apple product needs.

The service guarantee covers all Apple Hardware, in warranty or out of Warranty, and bought at any retail location. You can drop off your Apple product at any Next Byte store, and they will have it fixed and returned to you within four business days, or it’s free.

They also offer an AppleCare Protection Plan, which includes free phone support and on-site service. If you can’t come to us, then they can come to you. All of Next Byte’s qualified technicians are here to help you every step of the way.

Furthermore, take advantage of their VacationCARE Holiday Service. Make an appointment with them to pick up your Apple equipment, and service it while you’re away on break. You never have to worry about the care of your Apple equipment again.

Next byte can also help you recycle your old Apple equipment in an environmentally friendly way, making the planet feel better as well as feeling better about yourself. iConcierge works with partners who are ISO 14001 and OHSAS 18001 accredited, to provide you with just that service.

Bring your apple product and stop by any Next Byte locations, and their team will be happy to sit down with you and walk you through personalising your Apple device, be it your Mac, your iPod, iPhone or your iPad. The iConcierge consultant can show you how to configure your email, setup your folders, install software updates, setup your screensaver, setup parental controls, setup passwords, restrict access, and teach you how you can monitor your child’s internet usage.  Whatever your need, they are qualified to answer all of your questions.

Moreover, other services include creating a backup of your hard drive, installing software, data transfer from one device to another (PC to Mac, Mac to Mac, or phone to phone), or recharging your Mac or Apple device.

Whatever your need, now your apple repair technical support is only just a phone call away. Give them a call on 1300 321 456, or stop in at any Next Byte location and the iConcierge staff will be happy to help.

Telstra Freedom Connect Plans For Your iPhone!

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Telstra is the leading telecommunication and information service company in Australia offering a full range of services in all telecommunications markets throughout Australia with more than 8.6 million Australian fixed lines and 10.5 million mobile connections, which includes 8.2 million 3G services. Next Byte is the largest accredited Apple repair agent in Australia having 16 exclusive Apple Retail Shops. Next Byte has been serving the Mac Community in Australia since 1995 with a set of qualified Apple service technicians. Next Byte is your ultimate education, enterprise and solutions partner if you are residing in Australia.Telstra Freedom Connect

Now both Telstra and Next Byte have joined hands for the promotion of the iPhone 4. Both are offering iPhone 4 in Australian market with amazing promotional offers. Among several connection packages, the Telstra Freedom Connect is the one that is the best suited for customers residing permanently in Australia. The Freedom Connect plans include promotional data usage offers within Australia. The Freedom Connect plan has easy and electronic billing facilities. For iPhone lovers, the Freedom Connect plan has something unique to offer. The offer is valid for both the White and Black models with both 16 GB and 32 GB packages. The iPhone 4 is available with both $79 Freedom Connect Plan and $59 Freedom Connect Plan. Both the offers can be ordered online and either can be collected in any Next Byte or Telstra authorised retail store. Also another attractive promotional offer is also available for customers who purchase the package from any of the Next Byte Retail Shops. The offer is Free Movie tickets for 6 months (two tickets per month) in selected theatres within Australia. As promotional freebee from Telstra, the customer will enjoy free social networking with TRIBE – the free-to-browse social networking within Australia by bringing together Facebook, Twitter and MySpace in one single mobile portal location.

Apple Offers and Promotions

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While all the mobile phone and laptop companies are trying to become Apple, Apple is continuously changing the shape and definition of the Digital Assistance, Entertainment and Telecommunication industries. With the latest iPad 2 Apple has created a storm in the market, breaking all previous sales records.

Even a few years ago one of the major drawbacks in purchasing a Mac was the incompatibility and troubleshooting issue. But now things have changed completely. With the new products in the line up, 24 hour online support solutions and growing business partners worldwide Apple is becoming the number one choice for the customers.

In Australia, Next Byte is the largest reseller in the Apple community. They currently have 16 exclusive Apple Retail Shops and have won several times the Best Reseller of The Year award. Apple’s marketing focus was to “Do one thing, better” and do it better than anyone else. And this has been reflected in its product lines. The iPod was successful getting music into your pocket, the iPad was meant to allow uses to get into the Internet whenever they are, and it has proved to be the best in that with the most fascinating sales figures creating the most bizarre hype in the market. In Australia you can now get all products of Apple with hundreds of different accessories in any of the retail shops of Next Bytes.. Only Next Byte offers a complete solution to make the switch from PC to Mac as simple & easy as possible. There are always Special promotional offers that can be found in the website of Next Byte. You can also download the latest Apple special offers and clearance sale details from the website. Everyone perceives Apple products are priced at a premium. Although, this is not completely true, however, the price range is a bit higher than many low service cheaper brands. For the customers with limited disposable income, Next Byte offers clearance specials where the products are offered at a far cheaper rate than the full retail price. There is a hot line where you can consult your budget and find the best match that suits your needs and Next Byte will arrange that particular product in the nearest store for your convenience.

 

Installation and Engineering Services

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Next Byte is your ultimate education, enterprise and solutions partner if you are residing in Australia. Next Byte is the largest Apple service provider having 16 exclusive Apple Retail Stores all over Australia. There is a dedicated support team known as The Education, Enterprise and Solutions Professional Team (EE&S) who provide individual customised client focused solutions for all Next Byte clients. The EE&S team comprises of separate sales and engineering specialists with the ability to provide excellent and consistent IT support and services. You can get instant support over the phone via the Next Byte hot line or schedule an on-site visit by filling up an online service request form available on the Next Byte website.

The support services of Next Byte includes consultations and strategic planning for the small businesses, design, implement and support IT environment for the offices, and technical support for the wired and wireless office arrangements. Furthermore, support services include integration of Apple computers into both Apple and non-Apple networks, data back up software and hardware devices, email, and calendaring and collaboration solutions for the small business offices. Moreover, remote (VPN) support for administration of servers and networks, onsite Mac hardware and software support and fault diagnosis and troubleshooting support services are also offered by Next Byte.

Next Byte proudly guarantees “Free” service offers if they can not deliver the service to the client within 4 days of filing the request. Next Byte has been rewarded as the “Apple Reseller of the year” for a number of years since it became an Apple Premium reseller. Next Byte has been successfully serving the Macintosh market since 1995. At Next Byte there are a dedicated team of qualified Apple professionals who are always ready to assist the customers with their Apple related enquiries, after sales service and support. Next Byte’s Apple certified professionals offer training on Apple products and applications in many locations around Australia.

Next Byte recognises the fact that successful technology deployment is not just about the delivery of boxes. However, a successful deployment also consists of a series of critical elements of which the hardware is only one piece. Next Byte has the experience, resources, infrastructure and commitment necessary to specify and deliver a complete solution.